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Reviews by thesilentblade006

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NYPD Pizza of Channelside

I agree with susan63 the service was pathetic. Now my experience wasn't nearly as bad as susans though. When me and my dad first got there there was no "hello welcome to NYPD" or anything that made me feel welcome just "dine in or take out" we sat and and she asked what we want to drink in this monotone "I wish I were somewhere else" kind of voice. We ask our server how long a pie takes to make because we have to catch a movie in a half hour, she tells us 15 min so we ordered sandwiches because we figured they shouldn't take too long to make so I ordered the meatball parmesan and my dad ordered the eggplant parmesan , well we were wrong, it took 15 minutes, and she couldn't even remember who ordered which sandwich WE WERE HER ONLY GUESTS!! and she brought my dad a chicken parmesan and when he tells her that it wasn't what he order she asked "well is it ok anyway" and my dad tells her no and to take it back because he doesn't want it any more and he doesn't want another one because we only have 10 minutes so she takes it away and comes back 2 minutes later to say they're making his replacement sandwich right now. Now you might think I'm being too nit picky about the time but firstly there were only 2 other people in the restaurant and they were finishing their food when we walked in plus these sandwiches were basically bread sauce meat melted cheese I could make it in five minutes and I know they could because they made the replacement in 5 minutes. Both me and my dad finished our soda and she never even offered a refill, at that point my dad just asks for a box we pay and leave. This server had the same monotone "wish I was somewhere else" voice and expression that she started with the entire time we were there, I can honestly say that's the first time I've ever left less than 20% tip and I'm also a server and I'm usually pretty forgiving but that kind of service is unacceptable especially when the restaurant is empty. Overall the taste of the food was good the bread they used was very nice, I feel though it was a bit over priced. So in summary, decent food if a bit expensive for what it is and very bad service.

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