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Reviews by susan63

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NYPD Pizza of Channelside

My first experience at NYPD pizza @ channelside. Went with boyfriend & his friend. We were told to sit in the back where there are small booths. I had to use the bathroom but wanted to order first so I pulled a chair up to the small (sits 2 comfortably, 4 not so much) booth we chose. 1st thing waitress says to me is not "Welcome to NYPD pizza" or something inviting to that effect, but was "We normally don't allow you to do that but tonight I don't care". We order and I get up to go to the ladies room. It is locked. I'm standing there waiting for someone to come out and the waitress says "We have the ladies room locked now, but you can use the men's room". There are 2 guys in line for the MEN'S room so I go back to the table to wait (the entire time we are there, there is a line for the MEN'S room, mostly people coming in from out on the street). PS(I see her later take a key back from a female who mentions the ladies room i.e., she could give a friend a key). We order sodas & slices and our friend orders just a slice. She asked if he wanted a soda and he said no, I'm fine. She says "Oh, so you're just gonna wash that slice down with your own spit". We get our pizza (I moved to the booth and put the chair back) and I saw the cheese pourers on a stool like two steps away from our table. I got up and grabbed one and asked the waitress standing there doing side work if it was the cheese. She grabbed it out of my hand and said "We aren't using those any more tonight, I'll have to get you some packets. We have to put those in the cooler at a certain time of night". My intention was to walk two steps, pour some cheese, and put it back. She brings the packets and then abt 2 minutes later walks by our table and literally throws a white bag to the back of our table across our friends plate. She says absolutely nothing. We all look at each other. Finally our friend opens the bag and says it is donuts. We didn't order any donuts but see bags on 2 of the other tables dining so we figured it was a NYPD pizza thing. We each try a donut and close the bag. My friend hears her at the booth behind him say "Now I finally got them to the right table". When our check comes, there is $5 for a bag of donuts. By this time I am dying to pee and I am appalled at the rude service I'm getting. (by the way, the cheese was never "put away" the whole time I was there). I left and my boyfriend and friend (from NY) tells the waitress that we didn't order the donuts as he hands her the bag. He said that she THREW the bag back on the table and said "But you ate em", to which he replies "But we didn't order them", and her "But you ate em" again. Like a little child he said later. They ask to speak to the Mngr and sit there for 5 minutes or more waiting. Mngr never comes out. Let me explain that I am a server. I live off of tips. I would have been fired a million times over for almost ANY of the rudeness that I received from this girl. As a server, I normally overtip and so does my boyfriend. This chick would have received a $5 tip for some slices and sodas. When the Mngr never showed, they just left the amount of the check on the table. The pizza was pretty good. The service SUCKED.

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